Privacy Policy

This Privacy Policy and Terms of Service (“Agreement”) applies to Platinum Hair Salon, LLC (“we”, “us”, “our”), including our website and services. By accessing our services, you agree to the collection, use, and sharing of your information as described in this Agreement.

Information Collection

We collect personal information when you:

Book an appointment
Sign up for our newsletter
Fill out a contact form
Call us directly

The types of information we collect include:

Name
Contact information (phone number, email address)
Appointment details
Payment information

We also use third-party tools such as Google Tag Manager, Google Analytics, Meta Pixel, Zoho PageSense, and CallRail to collect and analyze user behavior on our website for marketing and advertising purposes.

Use of Information

Your information is used to:

Schedule and manage appointments
Process payments
Send marketing and service-related communications
Improve our services and website experience
Analyze website usage and customer preferences

Sharing of Information

We may share your information with:

Third-party service providers for booking, payment processing, and marketing analytics

We do not sell or rent personal information to third parties.

Third-Party Tools

Our website integrates with third-party analytics and marketing tools like Google Analytics, Meta Pixel, and Zoho PageSense. These tools collect data about your interactions with our website, which helps us tailor our advertising and improve our services.

Consent

By interacting with our website and services, including email sign-ups, phone calls, booking links, and forms, you consent to:

The collection and use of your information as described in this Agreement
Being contacted via social media, phone, SMS, or email for service-related communications

Your Rights

You have the right to:

Access and correct your personal information
Opt-out of marketing communications
Request the deletion of your personal information

Changes to This Agreement

We may update this Agreement from time to time. We will notify you of significant changes by posting the new Agreement on our website or sending you a notification.